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Privacy Policy

Effective Date: April 9, 2026
Last Updated: April 9, 2026

1. Who We Are

Elite Music Coaching LLC (“Company,” “we,” “us,” or “our”) is the data controller responsible for your personal data.

If you have any questions or requests regarding your data, you may contact us at:

Email: [email protected]

2. Scope of This Policy

This Privacy Policy applies to all users of our website, products, and services worldwide, including users located in the United States, United Kingdom, and European Economic Area (EEA).

3. Personal Data We Collect

Information You Provide

We may collect personal information you provide directly, including:

  • Name

  • Email address

  • Phone number

  • Billing and payment information

  • Mailing address

  • Account login details

  • Any information submitted through forms, surveys, or communications

Automatically Collected Information

When you use our website, we may automatically collect:

  • IP address

  • Device type and identifiers

  • Browser type and version

  • Pages visited and time spent

  • Referral sources

Marketing and Engagement Data

We may collect:

  • Email open and click activity

  • Preferences and interests

4. How We Use Your Information

We use your personal data to:

  • Provide and deliver our products and services

  • Process payments and transactions

  • Communicate with you, including customer support

  • Send marketing communications where permitted by law

  • Improve our services, website, and user experience

  • Comply with legal obligations

  • Detect and prevent fraud or misuse

5. Legal Bases for Processing (GDPR and UK GDPR)

We process your personal data based on:

  • Contractual necessity

  • Legitimate interests (business operations, marketing, improvement)

  • Consent (for marketing and certain tracking technologies)

  • Legal obligations

You may withdraw your consent at any time.

6. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent at any time

  • Request data portability

  • Lodge a complaint with a regulatory authority

UK users may contact the Information Commissioner’s Office (ICO).
EU users may contact their local data protection authority.

7. California and U.S. Privacy Rights

If you are a California resident, you have the right to:

  • Know what personal information we collect and how it is used

  • Request deletion of your personal information

  • Correct inaccurate personal information

  • Opt out of the sale or sharing of personal information

  • Limit the use of sensitive personal information (if applicable)

  • Not be discriminated against for exercising your rights

Categories of Data Collected

  • Identifiers (name, email, IP address)

  • Commercial information (purchase history)

  • Internet activity (website interactions)

Categories of Third Parties

We may share data with:

  • Payment processors

  • Email and marketing platforms

  • Analytics providers

  • Service providers and contractors

We do not sell personal information for monetary compensation.

8. How to Exercise Your Rights

To request access, correction, deletion, or opt-out:

Email: [email protected]

Please include:

  • Your name

  • Email address associated with your account

  • A description of your request

We will respond within:

  • 30 days for GDPR/UK requests

  • 45 days for U.S. requests

We may need to verify your identity before processing your request.

9. Marketing Communications and Opt-Out

You may unsubscribe from marketing emails at any time by:

We will process your request promptly and remove you from marketing communications.

10. Data Retention

We retain personal data only as long as necessary:

  • Customer data: duration of relationship plus up to 5 years

  • Transaction data: up to 7 years for legal and tax purposes

  • Marketing data: until you unsubscribe or become inactive

11. Sharing of Personal Data

We may share your personal data with trusted third parties, including:

  • Payment processors such as Stripe and PayPal

  • Email and course platforms such as Kajabi

  • Analytics providers such as Google Analytics

  • Professional advisors (legal, accounting)

  • Authorities where required by law

All third parties are required to process data in accordance with applicable data protection laws.

12. International Data Transfers

Your personal data may be transferred to and processed in countries outside your jurisdiction, including the United States.

Where required, we rely on appropriate safeguards such as Standard Contractual Clauses (SCCs) or equivalent legal mechanisms.

13. Data Security

We implement commercially reasonable technical and organizational measures to protect your personal data.

However, no method of transmission or storage is completely secure.

14. Children’s Privacy

Our services are not intended for individuals under:

  • 13 years of age in the United States

  • 16 years of age in the European Union and United Kingdom

We do not knowingly collect personal data from children.

15. Automated Decision-Making

We do not use your personal data for automated decision-making or profiling that produces legal or similarly significant effects.

16. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality

  • Analyze traffic and usage

  • Support marketing and advertising efforts

You may control cookies through your browser settings. Where required by law, we will request your consent before using non-essential cookies.

17. Changes to This Policy

We may update this Privacy Policy from time to time.

We will update the “Last Updated” date when changes are made. Continued use of our services constitutes acceptance of the updated policy.

18. Contact Us

If you have any questions, concerns, or data requests:

Email: [email protected]